The global service team of Longtop provides clients with flexible service plans and solutions in onshore, near-shore and offshore services.
We work with multiple project implementation styles from staff augmentation to executing projects in a Global Delivery Model or SLA based Models.
Information Technology Outsourcing
ITO is a company's outsourcing of computer or Internet related work, such as programming, to other companies. The reasons for IT outsourcing are: lack of resource, cost reduction, etc. IT Outsourcing is sometimes called IT Enabled Services (ITES) Outsourcing.
Longtop International has a highly specialized topnotch technical team. We can quickly ramp up delivery teams based on client needs and deliver projects on time, on budget and with guaranteed quality. We are using the GSC (Global Service Center) model, which is one of the most efficient delivery model in the outsourcing space, to maximize the interests of the customer.
Knowledge Process Outsourcing
KPO is a form of outsourcing, in which knowledge-related and information-related work is carried out by workers in a different company or by a subsidiary of the same organization, which may be in the same country or in an offshore location to save cost. Unlike the outsourcing of manufacturing, this typically involves high-value work carried out by highly skilled staff. KPO firms, in addition to providing expertise in the processes themselves, often make many low level business decisions—typically those that are easily undone if they conflict with higher-level business plans.
Business Process Outsourcing
KPO is a form of outsourcing that involves the contracting of the operations and responsibilities of a specific business functions (or processes) to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments of its supply chain. In the contemporary context, it is primarily used to refer to the outsourcing of services.
BPO is typically categorized into back office outsourcing - which includes internal business functions such as human resources or finance and accounting, and front office outsourcing - which includes customer-related services such as contact center services.
BPO that is contracted outside a company's country is called offshore outsourcing. BPO that is contracted to a company's neighboring (or nearby) country is called nearshore outsourcing.
Given the proximity of BPO to the information technology industry, it is also categorized as an information technology enabled service or ITES. Knowledge process outsourcing (KPO) and legal process outsourcing (LPO) are some of the sub-segments of business process outsourcing industry.